After graduating 15 years ago, I have helped Legal Tech start ups, worked with large software houses and assisted law firms directly to improve their business performance.

My most rewarding and important work has been with law firms and leading Industry groups, helping to improve the working lives of legal professionals.

Once you realise that people regularly lose evenings, weekends and even parts of their annual leave to meet deadlines, simply because the processes and systems they have to work with are failing them, it becomes impossible to ignore.

My job is to understand what is not working from their perspective, design and implement solutions that are easy to operate and improve the communication between departments so the challenges do not reappear in the future. The journey is completed with training that people want to attend that is built on key learning principles so the information cna retained and implemented long-term.

I am always happy to speak to individuals, firm leaders and software companies who share the same awareness and care for their teams and customers.